How to collect site reviews using Kasplo Reviews?
How to collect site reviews using Kasplo reviews? In this article Step 1: Accessing the reviews option on the site Step 2: Writing and submitting reviews Step 3: Review moderation Step 4: Commenting on reviews Step 5: Managing reviews You will learn: Learn how to collect customer feedback for your store and share positive reviews with your audience. Step 1: Accessing the reviews option on the site After connecting your eCommerce store with Kasplo reviews, customers can view the reviews icon on your store. Clicking the reviews icon opens a widget where you can see your existing reviews collected on your store. Step 2: Writing and submitting reviews By clicking “Write A Review” customers can rate the site, share their thoughts, and submit their feedback. Step 3: Review moderation You’ll receive the submitted feedback on the Kasplo reviews dashboard. legitimate reviews can be published, while others can be rejected. Step 4: Commenting on reviews As the owner, you can reply back to the customer review by leaving comments and addressing feedback publicly or privately. Step 5: Managing reviews Regularly monitor and manage reviews to maintain quality and address customer concerns effectively. Related articles How to Import reviews using Kasplo Reviews? How to collect product reviews using Kasplo Reviews? How to change the look and feel of your review widget? How to collect picture reviews using Kasplo Reviews? Book a meeting